We wanted to simplify our clients’ lives a bit, as well as ours, thus we built a online fully responsive support website.
Features include:
- 24/7 Help Desk
- Clients can submit support requests while having access to the Knowledgebase for tutorials
- &Pixels Agents (our staff) administrate tickets by setting priorities & delegating tasks to fellow team members.
- Each client has their own dashboard & know what is happening at any given moment.
- Mobile optimized for both iPhone & iPad.
- Custom Email notifications
Tools: HTML5, CSS3, jQuery, WordPress.
Uses: Virtual Help Desk, Online Support System, Task Management for Agents.
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